Get in Touch

Have a question about an album, some feedback for us, or just need a hand with a recent upload? We’d love to hear from you. We’re always looking for ways to make cross-platform photo sharing even smoother, so don't hesitate to reach out.

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What We Can Help With

Whether you're troubleshooting a shared album, asking about photo quality, or just curious about how ShareThePic works, we're here to help. Our team is small, remote, and genuinely passionate about making group photo sharing frictionless for every device and operating system.

  • →Album support: Trouble uploading, downloading, or accessing a shared link.
  • →Billing & plans: Questions about one-time payments, upgrades, or storage limits.
  • →Cross-platform issues: HEIC compatibility, Android browsers, or mixed-group photo sharing.
  • →Feature requests & feedback: We read every message and actively use feedback to shape the roadmap.
  • →Press & partnerships: Media inquiries, affiliate questions, or collaboration proposals.

We aim to reply to all messages within 24–48 hours on weekdays. For urgent album issues, include your album name or link in your email to speed things up.